Jili888 is fully committed to protecting the privacy and security of every player's personal data. This document clearly explains how we collect, use, and safeguard your information in accordance with the highest industry standards.
Note: This Privacy Policy applies to all users of the jili888 platform in Malaysia. By using our platform, you agree to the terms of this policy. Please read it carefully and contact us if you have any questions.
Jili888 is an online casino platform operating under a valid license and in compliance with all applicable data protection legislation. This Privacy Policy outlines our commitment to handling your personal data in a responsible, transparent, and secure manner.
We believe privacy is a fundamental right of every individual. Your trust is the foundation of our relationship, and we never take lightly the responsibility of safeguarding the information you entrust to us. Every step we take in handling your data is guided by the data minimisation principle — we only collect what is truly necessary to deliver the best service to you.
This policy applies to:
PDPA compliance: jili888 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices have been reviewed and aligned with the requirements of this legislation.
Jili888 collects various categories of personal data depending on how you interact with our platform. We always ensure that only information that is genuinely necessary is collected, and every data collection activity has a clear and legally valid purpose.
We do not collect sensitive data such as health information, religious beliefs, or political views. KYC documents you submit are used solely for identity verification and AML compliance purposes, and are deleted once the verification process is complete in accordance with our data retention policy.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account management, identity verification | Throughout the active account period + 5 years |
| KYC Documents | AML compliance, age verification | Until verification is complete |
| Financial Data | Processing deposits and withdrawals | 7 years (audit requirement) |
| Game History | Customer support, fraud detection | 2 years after the last session |
| Device & IP Data | Security, fraud prevention | 90 rolling days |
| Session Cookie | User experience, login status | Until session ends / is deleted |
Every piece of information we collect is used for a specific and legitimate purpose. jili888 will not use your data for any purpose other than those stated below unless you provide explicit consent or there is a legal requirement to do so.
Your information is used to create, verify, and maintain your player account. This includes enabling secure access to the platform, processing transactions, and ensuring account integrity at all times.
Your financial data is used to process deposits and withdrawals accurately and securely. We require this information to ensure funds reach the right recipient within the promised timeframe.
Usage data and device information help us identify suspicious activity, prevent unauthorised access, and protect your account from cybersecurity threats.
Some data is required to fulfill our legal obligations, including AML compliance, reporting suspicious transactions to the relevant authorities, and record-keeping for audit purposes.
Usage analytics data helps us understand how players interact with the platform, allowing us to improve the interface, introduce new features, and personalise your experience.
We use your email address and phone number to send important account notifications. Marketing communications are only sent to users who have given explicit consent to receive them.
Our guarantee: jili888 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your written consent. Your data is not our product — your trust is our most valuable asset.
Jili888 may share your personal data with selected third parties under limited and controlled circumstances. All data sharing is subject to strict confidentiality agreements, and recipients are required to uphold the same data protection standards that we apply.
We share only the necessary data with third-party service providers that support our platform operations:
Jili888 may be required to disclose your data to government authorities or regulatory bodies in the following circumstances:
In all data-sharing instances, we share only the minimum information necessary. All our third-party service providers have signed data processing agreements requiring them to comply with strict data protection standards.
The security of your personal data is jili888's top priority. We continually invest in the latest security technologies and procedures to protect your information from unauthorised access, alteration, or disclosure.
World-Class Infrastructure: Your data is stored in ISO 27001-certified data centres with redundant backup systems, DDoS protection, and guaranteed uptime. Security is not optional at jili888 — it is our minimum standard.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by jili888. We fully respect these rights and will respond to any request within the timeframe stipulated by law.
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data at no charge.
In certain circumstances, you may request that we delete your personal data from our systems.
You may request that we restrict the processing of your data in certain situations provided for by law.
You have the right to receive your data in a machine-readable format for transfer to another party.
You may object to the processing of your data for direct marketing purposes at any time.
To submit any request regarding your data rights, please contact our Data Protection Officer via email [email protected]. We will respond within 14 business days from the date your request is received.
Jili888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on subsequent visits and tailor your experience to your preferences.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of our platform. For more information on managing cookies in popular browsers, please refer to your browser's help documentation.
Jili888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to registered users via in-platform notifications or email.
We encourage you to review this page periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when this Policy was last revised.
If you have any questions, concerns, or wish to submit a request regarding your personal data, the jili888 Data Protection team is ready to assist you:
Official Complaint: If you are not satisfied with how we handle your personal data after contacting us, you have the right to file a formal complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Your data is protected by 256-bit SSL encryption and world-class infrastructure that is independently audited.
We do more than just comply with the law — we go beyond the minimum standards to ensure your privacy is genuinely protected.
All data is transmitted over 256-bit SSL/TLS channels and stored with AES-256 encryption — the same standard used by leading financial institutions worldwide.
All our data handling processes have been reviewed and aligned with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are fully recognized and respected.
We only collect information that is strictly necessary to provide our services. No excess data, no unnecessary tracking — our data minimisation principle keeps your privacy intact.
A role-based access control (RBAC) system ensures that only authorized personnel can access specific data. All access is logged and audited for full transparency.
Our automated threat detection system operates 24 hours a day, 7 days a week to identify and block any suspicious activity before it affects your account.
In the event of any security incident, we have established response procedures to notify affected users within 72 hours as required by law.
With robust personal data protection, bank-grade encryption, and full PDPA compliance, you can focus entirely on the best gaming experience at jili888 without worrying about the security of your information.